Shipping policy

Hey there! Thanks for choosing RYZE. We’re thrilled you’re here, and we want to make sure getting your order to your front door is a seamless experience. Here is the scoop on our shipping process.

Where We Ship

To keep things simple and reliable, we focus exclusively on shipping to addresses within the United States.

Free Shipping (No Strings Attached!)

We think shipping costs are a headache, so we’ve done away with them. We offer Free Standard Shipping on every single order placed within the U.S. There is no minimum spend and no hidden fees—just free, reliable shipping, every time you shop with us.

How Fast Can You Expect Your Gear?

  • Processing: Once you place your order, our team needs about 1–3 business days to get everything picked, packed, and ready to go. (We take a break on weekends and U.S. federal holidays to recharge, so those days don't count toward processing time.)

  • Transit: Once your package is in the hands of the carrier, it usually takes about 3–7 business days to reach your address. While we aim to be as fast as possible, please keep in mind that occasional carrier delays can happen that are outside of our control.

Tracking Your Order

As soon as your order heads out the door, we’ll send a confirmation email your way with a tracking number. It might take up to 24 hours for the tracking link to start showing updates, so don't worry if it doesn't appear instantly!

A Quick Note on Accuracy

Please take a moment to double-check that your shipping address is correct before you hit that "complete order" button. We want to make sure your package lands safely in your hands, but RYZE cannot be held responsible for orders that go missing or are returned due to an incorrect address provided at checkout.

Need a Hand?

If you have any questions, if your package seems to be taking the scenic route, or if you just want to reach out, we are always happy to help:

  • Trade Name: RYZE

  • Email: lunarclient99@gmail.com

  • Phone: 912-433-7218

  • Business Address: RYZE, 1910 Skidaway Rd, Savannah, GA 31404, United States